Shipping policy

The estimated delivery time is 5 to 7 working days from the date of purchase depends upon the location of the delivery. To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address :

* The shipping address cannot be changed once an order is placed.

* Provide complete address with landmark.

* Enter correct City, State and Zip/Postal Code.

* Please provide correct contact number ,we may need to call you for delivery related queries.

* We do not deliver to any remote locations that are not covered by our partners. Delivery to certain remote or inaccessible locations require a surcharge to be paid. If in case the delivery location listed by you lies within these areas, we will inform you beforehand about the same.

DOMESTIC SHIPPING : Please note Cash On Delivery option is not available.

* Orders below ₹499 will incur a shipping fee within India.

* Orders above ₹499 are eligible for free Shipping for India.

INTERNATIONAL SHIPPING: * Please contact us on contactus@onlinetrovehub.com for international delivery.

Refund policy

No Refund on Sale Items

* Refund Policy for Apparel :There is return policy for Apparel only ( return if you are not satisfied ) ,we will refund the purchase amount. We will not refund Shipping charge , if any.. Also we exchange the damaged products with the same design. If same design is unavailable then only we will refund the purchase amount.

* We will not accept replacement of the damaged product / return after 48 Hours of delivery. Please make an uncut, unedited, complete video of the parcel opening and send the same video to +91 8368674773 within 48 hours of delivery.

* Refund Policy for Jewelry : There is no return policy for Jewelry , we replace only damaged products with the same design. If same design is unavailable then only we will refund the purchase amount.We will not refund Shipping charge , if any..

* We accept replacement of the damaged product / return within 48 Hours of delivery. Please make an uncut, unedited, complete video of the parcel opening and send the same video to +91 8368674773 within 48 hours of delivery.

How to Raise a Return Request OR Replacement Request for Damaged Products.

• Raise a replacement request / return request within 48 hrs from the date of delivery at email : trove075@gamil.com / contactus@onlinetrovehub.com. Mention the reason for return or exchange.

• Please make an uncut, unedited, complete video of the parcel opening and send the same video to +91 8368674773 within 48 hours of delivery. ( if Damaged Products received )

• Allow us 48 hours to review your replacement request.

• In case our reverse pickup service is not available at your location, we will assist you with an alternative.

• We will replace your product as soon as possible , depending on the stock availability else we will refund..

We will not be able to return / replace / your products in following case. (for all Products)

• Opened / used /altered product.

• Original packaging missing. ( Labels / invoice / packaging etc.)

• Request generated after 2 days of delivery.

• We will not Replace any product without uncut parcel opening video

We will be able to return / replace / your products in following case.(for all Products)

• Exchange Damaged Apparel ( with uncut parcel opening video )

• Return Unused Apparel

• Exchange Damaged Jewelry ( with uncut parcel opening video )

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail trove075@gmail.com / contactus@onlinetrovehub.com

Exactness Not Guaranteed

We are online platform for best and affordable Saree Collections and Jewellery like artificial jewellery , Imitation Jewellery etc....TroveHub hereby disclaims any guarantees of exactness of the product. Color representation of the product may vary due to different conditions in lighting and atmosphere.

Cancellation policy

If you wish to cancel an order, please do so within 3-4 hours of placing the order otherwise, the order may have been shipped. If you cancel your order before your product has shipped we will refund the entire amount. * Orders cannot be cancelled once they are shipped..